Well let us come to the present scenario, after formation of new state, the APSRTC has been divided into two as we all know. Once after that, TSRTC was drastically improved in providing the outstanding convenient services in order to reach all the customer perceptions, in turn reaching the level of customer satisfaction.
They started a portal in order to book the tickets online, to track the ticket status, for cancellation of tickets due to some inconvenience, able to know the service cancelled on that respective day by providing service number on the box, driver information, types of buses and much more in a detail and well-structured format.
Now we especially focus on process to cancel the tickets due to our personal issues. And make a note as in order to cancel the TSRTC tickets, UID number is mandatory. Most of all at times get confused because of UID number received at the time of successful ticket booking. And finally, the cancellation charges to depend on time start from the initialization of contract.
- More than 48 hours: Only Reservation and Service tax
- More than 24 hours-48hours: 10% of actual fare amount + Reservation charges along with additional service charges.
- More than 2 hours-24 hours: 25% of actual fare ticket rate amount + Reservation charges + additional service charges.
- More than 1 hour: 50% of actual fare+ reservation charges+ Service charges+ no additional charges apply.
The complete payment will be credited trough payment mode option. All this will be done through the payment booking process. Make a note of the whole cancellation will not be allowed once after 15 days from the date of journey. If there are any issues, the canceled bus trip amount is completely refunded except the service charges.
Service Cancellation by TSRTC:
a) If the service is canceled by TSRTC for any of the reason, the customer can cancel the ticket within the period of 15 days from the date of journey in order to get a full refund, except Service Fee.
b) And moreover, the cancellation is not allowed after completing 15 days from the date of journey.
Hope you are cleared about the concept. If you get any doubts, feel free to share so that we provide you in shortly. Thank you for visiting. Also, can share with your friends or on social networking sites without any fail.